Billing Report

<h2>Introduction</h2>

<p>Primarily for use in situations where you need to produce a telephone bill for
a client or group of clients, for example in a business centre, a
hospital, or other organisation with a front-of-house function.  The
result is a fully-fledged telephone bill - in the same style as one
you'd expect to receive from a telephone company.  See
the section on customising reports for information about how change
the complete look and feel of the bills you produce.</p>

<h2>Running the report</h2>

<p>Clicking<p>Click on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/reports_button.png" /> function button switches to access the <span class="reference">Reports Screen<>Reports</span> screen.</p>

<p>From this screen, either double-click on the <span class="reference">Billing Report</span> in the reports list or select the <span class="reference">Billing Report</span> and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/run_now_button.png" /> button, as shown below:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_1.png" alt="Billing Report" />

<p>The following screen will be displayed:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_2.png" alt="Billing Report" />

<p>In order to run a report you need to tell TIM what you want to report
on, and over what period, by selecting the criteria in the box as
shown above.  Sections with red headings are mandatory, blue headed
sections are optional.</p>

<h4>Enter the billing period</h4>

<p>Select a time period over which calls
made will be included in the bill, from the drop-down list as shown
below.</p>

<p>The default period is <span class="keyword">Last
Month</span>.  This means the last calendar month - NOT
the last 30 or 31 days.</p>

<h4>Or enter your own Custom Period</h4>

<p>If you want to specify a period not
shown in the list, just enter your start and end
dates and times manually into the boxes provided.</p>

<h4>Choose a site to report on (optional)</h4>

<p>If your system is set-up to administer
multiple sites, you have the option of selecting a particular site
here.  Select the blank line (or leave the box empty) to report on
all of your sites.</p>

NOTE: When using TIM Professional on more than one site, you will need to get a site license for each site logged. If you are logging more than one site, you may want to consider TIM Plus or TIM Enterprise, which, although more advanced, often work out more cost effective in a multi-site scenario.