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<h2>Introduction</h2> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/call_scoring.png" alt="Call scoring" /> <p>TIM Enterprise allows you to create your own score cards and rate any call for evaluation purposes. The scores can be based on any combination of the following answers:</p> <ul> <li>Yes/No</li> <li>A range </li> <li>Multiple choice </li> </ul> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/scorecards.png" alt="Scorecards" /> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/call_scoring.png" alt="Call scoring" /> |
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NOTE: Several scorecards can be created. Scorecards can have questions that apply to all teams or only specific teams. |
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