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<h2>Creating the report</h2> <p>When you have chosen a reporting period, and are happy with your selections, you have two options:</p> <ul> <li>Run the report now</li> <li>Schedule for future delivery</li> </ul> <p>To choose your preferred option, select the appropriate button.</p> <p>If you choose to run the report now, click the <span class="button">Run now</span> button, as shown below. The results will appear immediately in your chosen format.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/run_report.png" alt="Run report" /> <p>To schedule the report for delivery at a later date, follow the instruction given on the <a href="Schedule a report">Schedule a report</a> section.</p> <h2>Phone bill - The results</h2> <p>When selecting <span class="reference">Web</span> as the output format, this report will appear as below.</p> <p>The Web format allows for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on <span class="link">About this report</span> at the top right of the page.</p> <p>As with all reports, the header of the report includes the report title, any name you may have given to it, and the date and time it was run.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/phone_bill_1.png" alt="Phone bill" /> <p>All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked.</p> <p>The headers of this report are as follows:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=110>Header</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Date & Time</b></td> <td class="confluenceTd">This column shows the date and time when the call was made. </td> </tr> <tr> <td class="confluenceTd"><b>Dialled number</b></td> <td class="confluenceTd">The telephone number that was dialled. </td> </tr> <tr> <td class="confluenceTd"><b>Destination</b></td> <td class="confluenceTd">This is the location name associated with the number dialled. Please note that any number can be customised with its own specific duration in the locations field of the Directory. </td> </tr> <tr> <td class="confluenceTd"><b>Duration</b></td> <td class="confluenceTd">The duration field shows the total time spent on the call in <span class="keyword">hh:mm:ss</span> format. </td> </tr> <tr> <td class="confluenceTd"><b>Cost</b></td> <td class="confluenceTd">This is the total cost of the call. Please note that on multi-national sites the cost would normally be set to appear in local currency. </td> </tr> <tr> <td class="confluenceTd"><b>Subtotal</b></td> <td class="confluenceTd">The subtotal cost of all outgoing calls for each user, made during the period covered by this bill excluding any local taxes. </td> </tr> <tr> <td class="confluenceTd"><b>Bill total</b></td> <td class="confluenceTd">The total cost of all outgoing calls made during the period covered by this bill excluding any local taxes. </td> </tr> <tr> <td class="confluenceTd"><b>Tax (20.0%)</b></td> <td class="confluenceTd">The amount of any local tax that applies to the bill. The tax rate is settable. </td> </tr> <tr> <td class="confluenceTd"><b>Total payable</b></td> <td class="confluenceTd">The total amount payable, including any taxes. </td> </tr> </tbody> </table> <p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/breadcrumb.png" alt="Breadcrumbs" /> |