Introduction

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				<h2>What are reports?</h2>

<p>Reports are the means by which information about your telephone calls 
are extracted from TIM Enterprise. They can be run on demand or scheduled to 
run at a predetermined time and set to recur, if necessary.</p>

<p>Although each of the reports in TIM Enterprise produces markedly 
different information, each one is created in a similar way. You select 
the entity, period and preferred format and then apply any required 
filters or options.</p>

<p>Filters allow you to show just what you want to see and hide the rest. 
Filtering doesn't change your data in any way; they simply allow you to 
focus on specific information.</p>
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						<h4>Directory overview video</h4>
						<p><a rel="nofollow" class="external-link" href="http://www.youtube.com/watch?v=sKA-7c43Yj8&feature=BFa&list=UUeWOCeMm3EDGy5iGZ1i7XVw">
						<img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/directory_overview_video.png" alt="Enterprise overview video" /></a></p>
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<h2>Selecting the report type</h2>

<p>To run a report, you must first select which type of report you want to 
run by clicking on any report listed under <span class="reference">Type</span> in the white section 
at the left hand side of the screen as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_1.png" alt="Reports screen" />

<p>Once you select the type of report required, you are allowed to choose
 from a number of other parameters, including which <b>entity</b> you would like 
to report on, the <b>period</b> you would like to run the report for, the 
<b>format</b> you would like the report output in and any <b>filters</b> or <b>options</b> 
you would like to include.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_2.png" alt="Reports screen" />
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				<div style="border-width: 1px;" class="panel video">
					<div class="panelContent">
						<h4>Directory overview video</h4>
						<p><a rel="nofollow" class="external-link" href="http://www.youtube.com/watch?v=sKA-7c43Yj8&feature=BFa&list=UUeWOCeMm3EDGy5iGZ1i7XVw">
						<img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/directory_overview_video.png" alt="Enterprise overview video" /></a></p>
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