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<h2 style="margin-top: 0px;">What are reports?</h2>
<p>Reports are the means by which information about your telephone calls
are extracted from TIM Enterprise. They can be run on demand or scheduled to
run at a predetermined time and set to recur, if necessary.</p>
<p>Although each of the reports in TIM Enterprise produces markedly
different information, each one is created in a similar way. You select
the entity, period and preferred format and then apply any required
filters or options.</p>
<p>Filters allow you to show just what you want to see and hide the rest.
Filtering doesn't change your data in any way; they simply allow you to
focus on specific information.</p>
<h2>Selecting the report type</h2>
<p>To run a report, you must first select which type of report you want to
run by clicking on any report listed under <span class="reference">Type</span> in the white section
at the left hand side of the screen as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_1.png" alt="Reports screen" />
<p>Once you select the type of report required, you are allowed to choose
from a number of other parameters, including which <b>entity</b> you would like
to report on, the <b>period</b> you would like to run the report for, the
<b>format</b> you would like the report output in and any <b>filters</b> or <b>options</b>
you would like to include.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_2.png" alt="Reports screen" />
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<h4>Reports overview video</h4>
<p><a rel="nofollow" class="external-link" href="http://www.tri-line.com/en/products/video.php?id=30">
<img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_overview_video.png" alt="Reports overview video" /></a></p>
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