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Below is an example network layout for The network layout below is a typical example of an installation that would allow recording of external calls across SIP trunks.

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Monitoring the SIP trunks allows

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Monitoring SIP trunks allow you to record any phone system or handsets to be recordedhandset.   This includes proprietary handsets which would normally be expensive to record when recording extension-side.

The managed switch needs to be configured to mirror the port where the telephone system would be sending the SIP/RTP call information.