Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
RequiredTask5Configure TIM Enterprise
RequiredTask4Set up a DSN connection
Supportfiles1Alcatel OmniPCX Office.TDT
Supportfiles2Alcatel OmniPCX Office.TDS
Supportfiles3Alcatel OmniPCX Office OHL.DBS
ConnectionFile output
RequiredTask1Configure the SMDR output
RequiredTask2Install Alcatel Office Link Driver
RequiredTask3Configure the interface file

HTML
<a id="Configure the SMDR output"></a>

Configuring your SMDR output

Info

Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.

Follow the instructions below to configure the SMDR output for your Alcatel OmniPCX Office phone system:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

  • IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection

The type of metering must be specified when the Office Link driver is installed. The driver can be set to one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, follow the steps below:

  1. Open the Counting function window in the OMC console and select the Accounting Printout tab.
  2. Select the metering type from the drop-down list:  Ext. Accounting Activation IP.
  3. Click OK to save the settings.

The table below presents a summary of the data output from an Alcatel:

Screenshotmacro
Borderfalse
URL/download/attachments/3276853/alcatel_pbxs.png

HTML
<a id="Install Alcatel Office Link Driver"></a>

Installing the Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you need to install the Alcatel Office Link Driver to enable the SMDR output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.

HTML
<a id="Configure the interface file"></a>

Configuring the interface file

Once the OHL driver is installed, the SMDR data will be outputted to a file, called the

Referencemacro
LabelTicketCollector.xml
, located by default in
Keywordmacro
LabelC:\Users\Public\Documents\TicketCollector.xml


Installing NetPBX

Install and configure NetPBX

HTML
<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Alcatel OmniPCX Office from the Data format list and tick the 
    Keywordmacro
    LabelKeep a local backup of data
     box, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12589534/alcatel_omnipcx_office_2.png
  4. In the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12589508/alcatel_omnipcx_office_4.png