Amending call charges

To modify call charges for a specific dial code or destination, follow the steps below:

1. Log in to TIM Plus, click on the

   Buttonmacro
   Label Tariff editor

   tab and select the tariff you want to amend from the drop-down list, as shown below:
   

   Screenshotmacro
   URL /download/attachments/13436158/tariff_changes_1.png

2. Locate the dial code for which you want to amend the charges, by entering the code in the search box provided.
   

   Screenshotmacro
   URL /download/attachments/4817149/find_code_1.png

3. The matching dial code will be highlighted in grey, showing its associated charge band and destination name.
    

   Screenshotmacro
   URL /download/attachments/4817149/find_code_2.png

4. Enter the name of the charge band in the

   Referencemacro
   Label Find band

   search box, as shown below:
   

   Screenshotmacro
   URL /download/attachments/4817151/find_band_1.png

5. The matching band will show highlighted in grey, as shown below:
   

   Screenshotmacro
   Border false URL /download/attachments/4817151/find_band_2.png

6. To configure the properties of the selected band, click on it to open the Band properties window.
   

   Screenshotmacro
   Border false Shadow false URL /download/attachments/4817151/find_band_3.png

7. To change the existing charges, e.g.

   Referencemacro
   Label Rate 1

   , 

   Referencemacro
   Label Rate 2

   , etc, enter the preferred values in the field provided.
   

   Screenshotmacro
   Border false URL /download/attachments/13436158/tariff_changes_2.png

8. To see how each rate is applied, click on the ... button.
   

   Screenshotmacro
   URL /download/attachments/4817151/weekly_rates.png

9. A new window will open, where you can edit the rate times. To apply any changes, click on the OK button.
   

   Screenshotmacro
   Border false URL /download/attachments/13436158/tariff_changes_3.png