Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML
<p>After successfully logging in, the following <span class="reference">Dashboard</span> screen will be 
displayed. All of the information you see on this screen is relevant 
only to the area to which you've been granted access.</p>

<p>For example, if you are a site administrator, the graphs, live call 
view, and any other call-related information will be derived only from 
calls that happened on your own site, but not those from any other sites
 that the system may be configured to log.</p>

<p>Similarly, if your login is that of a user group (department) manager, 
the management information you see will represent only those calls that 
are related to users within your group.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/dashboard_overview.png" alt="Dashboard overview" />

<p>The dashboard consists of a Function bar and three main panels. The tabs
 on the Function bar may vary depending on your access level e.g. some 
users may not be able to view the <span class="button">Directory</span> tab. The panels are as 
follows:-</p>

<ul>
    <li>Summary graphs</li>
    <li>Quick call search</li>
    <li>Most recent calls</li>
</ul>

<p>The next sections describe these in more detail.</p>

To add a new trunk group to the system, click on the

Inlineimage
URL/download/attachments/7242077/add_button.png
button at the bottom-right corner of the
Referencemacro
LabelTrunk Groups
panel. A new window will appear, allowing you to enter a name for the new group. Click
Buttonmacro
LabelOK
to save the changes.

Screenshotmacro
Borderfalse
URL/download/attachments/7241876/creating_trunk_group_1.png

To add more groups, follow the same procedure. The new groups will be displayed in the Trunk Groups panel, as shown below:

Screenshotmacro
Borderfalse
Shadowfalse
URL/download/attachments/7241876/creating_trunk_group_2.png

To apply any changes, click on the 

Buttonmacro
LabelSave changes
button at the top-right corner of the screen and enter the date range over which calls should be updated to reflect your new trunk configuration.

Screenshotmacro
Borderfalse
URL/download/attachments/7241876/creating_trunk_group_3.png

Info

The time to complete the operation will vary, depending on the number of calls you are updating.

When the update process has been completed, the following notification will be displayed:

Screenshotmacro
Borderfalse
Shadowfalse
URL/download/attachments/7241876/creating_trunk_group_4.png