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<p>After successfully logging in, the following <span class="reference">Dashboard</span> screen will be
displayed. All of the information you see on this screen is relevant
only to the area to which you've been granted access.</p>
<p>For example, if you are a site administrator, the graphs, live call
view, and any other call-related information will be derived only from
calls that happened on your own site, but not those from any other sites
that the system may be configured to log.</p>
<p>Similarly, if your login is that of a user group (department) manager,
the management information you see will represent only those calls that
are related to users within your group.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/dashboard_overview.png" alt="Dashboard overview" />
<p>The dashboard consists of a Function bar and three main panels. The tabs
on the Function bar may vary depending on your access level e.g. some
users may not be able to view the <span class="button">Directory</span> tab. The panels are as
follows:-</p>
<ul>
<li>Summary graphs</li>
<li>Quick call search</li>
<li>Most recent calls</li>
</ul>
<p>The next sections describe these in more detail.</p> |
To add a new trunk group to the system, click on the
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button at the bottom-right corner of the panel. A new window will appear, allowing you to enter a name for the new group. Click to save the changes. Screenshotmacro |
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To add more groups, follow the same procedure. The new groups will be displayed in the Trunk Groups panel, as shown below:
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To apply any changes, click on the button at the top-right corner of the screen and enter the date range over which calls should be updated to reflect your new trunk configuration.
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The time to complete the operation will vary, depending on the number of calls you are updating. |
When the update process has been completed, the following notification will be displayed:
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