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<p>This screen shows the most recent calls output from your telephone
system. Calls are arranged such that the most recent are towards the top
of the list. The <span class="reference">Most recent calls</span> view can be customised to show the
columns each user prefers to see.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/most_recent_calls.png" alt="Most recent calls" />
<p>Each call displayed is colour-coded according to the same system-wide
colour scheme used across TIM Plus. These are as follows:</p>
<ul>
<li><b style="color: #779122;">Green</b>: Incoming calls</li>
<li><b style="color: #aadf46;">Light green</b>: Answered transferred calls</li>
<li><b style="color: #2391cb;">Blue</b>: Outgoing calls</li>
<li><b style="color: #94c2d9;">Light blue</b>: Outgoing non-connected calls</li>
<li><b style="color: #A0A0A0;">Gray</b>: Internal calls</li>
<li><b style="color: #ed1d1d;">Red</b>: Abandoned DDI calls (direct Dial in)</li>
</ul>
<p>The calls you see in the list will depend on the placement of your login
in the directory. For example, if you only have access to one site's
data, you'll only see calls from that site. If you are an administrator,
all calls from all sites will be shown.</p> |
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NOTE: Calls shown in lighter shades of the colours above indicate that they were transferred. |
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To move a trunk from one group to another, locate it the Directory, click on it and and drag it across towards the
panel. Whilst still holding down your left mouse button, position the mouse pointer on top of the group you want to move the trunk into, until it is highlighted. Release the mouse button to drop the trunk into this group. The focus will be remaining with the group from which the trunk was moved, to assist you when moving more than one trunk. Screenshotmacro |
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URL | /download/attachments/7241879/moving_trunks_1.png |
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To move another trunk, follow the same procedure. Click on the group you have moved the trunk into and this should be displayed in the
panel. Click on the button to apply the new configuration.In the example below, trunk 512 was moved from the
group to the Main ISDN group. Screenshotmacro |
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URL | /download/attachments/7241879/moving_trunks_2.png |
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