Locations

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TIM Professional allows you to replace the generic name of specific locations with more friendly names wherever they feature throughout the system, e.g. reports, call view etc. For example, if you have an office in Manchester and you would like to see the name of the branch as the destination, rather than the generic location, you can apply the following changes:

Access the 

Enter the number and preferred location name in the fields provided, click on the

If you have a large number of custom location names to add to the system, you can access the LOCATIONS.CFG file found within the main program folder and add the details in the 

[Call Locations]

01615995999 = Manchester Office
02072652600 = Tri-Line
02072652626 = Tri-Line Technical Support

If a whole DDI range is related to a particular name, you can use wildcards to specify the range, as shown below:

[Call Locations]
 
01615995900 = Manchester Switchboard
016159959## = Manchester Office DDI