...
| Pbxsummary |
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| Supportfiles1 | 3Com VCX-NBX.TDT |
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| Supportfiles2 | 3Com VCX-NBX.TDS |
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| Connection | FTP transfer |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Configure TIM Enterprise |
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| HTML |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
To retrieve the call logging data from your 3COM VCX phone system, you need to set up an SFTP transfer using a third-party client software. An . Below is an example of how to set configure this up is presented below, using WinSCP - a free FTP client software. Any other third-party client software can be used instead.
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| URL | /download/attachments/1343535113435390/3COM_1.png |
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| Field | Description |
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| Host name | The IP address or host name of the phone system |
| Port number | The port number for the SFTP transfer. The default port number is |
| User name | The username required to log in to your 3COM VCX phone system |
| Password | The password required to log in to your 3COM VCX phone system |
Once connected to the phone system, you can transfer the XML CDR files, located by default in
| Referencemacro |
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| Label | opt/3com/VCX/acctxml/db/export |
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, to the
call logging PC
running TIM Enterprise.
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| URL | /download/attachments/13435351/3COM_2.png |
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In this example, the XML files are being copied in the following location:
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| Label | C:\Program Files\Tri-Line\TIM Enterprise\FTP |
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|
, given the
folder has been created in advance for this purpose.
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| URL | /download/attachments/13435351/3COM_3.png |
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Creating a batch file
To enable TIM Enterprise to process the XML files, you need to create a batch file containing the following lines:
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xcopy/Y "C:\Program Files\Tri-Line\TIM Enterprise\FTP\*.XML"
"C:\Program Files\Tri-Line\TIM Enterprise\spool\*.{sitecode}"
cd "\Program Files\Tri-Line\TIM Enterprise\FTP\"
del *.* /q
cd\ |
...
| Info |
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In the above example, the |
...
needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory. |
The batch file will change the
file extension to the designated site code and move the files in the folder
for processing.
A Windows scheduled task needs to must be set up as well in order to run the batch file every 5 minutes or so.
| HTML |
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once the batch file has been configured, log in to TIM Enterprise and perform the steps below:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of the PBX object. In the General tab, select 3Com VCX-NBX from the Data format list and tick the Keep a local backup of data box, as shown below:
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| URL | /download/attachments/13435351/3COM_4.png |
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- Click on the Connection tab and select No connection required from the Connection method list.
- Click on the Save button to apply the changes.
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