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setup_1.pngMigrating TIM Enterprise to a new machine involves the following actions:

On the old machine

On the new machine

Upgrading the TIM Enterprise to the latest version of software

Log in to our Gateway and click on the TIM Enterprise product. Select the

Keywordmacro
LabelUpgrade package
from the
Referencemacro
LabelDownloads
area and save the setup package file on your computer.

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URL/download/attachments/13435589/migration_1.png

...

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URL/download/attachments/1310792/setup_1.png

...

Backing up the TIM Enterprise database

Log in to

Referencemacro
LabelMySQL Administrator
and backup the TIM Enterprise database following the on-screen instructions.

...

Follow the setup instruction to install the ReferencemacroLabel MySQL ODBC connector and ReferencemacroLabel MySQL GUI tools.

For the  ReferencemacroLabelthe MySQL server installation, perform the steps below:

  1. Click on the installation setup package and follow the on-screen instructioninstructions. When prompted to choose the type of setup type, select click on the 
    Referencemacrobuttonmacro
    LabelTypical
    button, as shown below:
    Screenshotmacro
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    URL/download/attachments/13435589/migration_3.png
  2. Follow the rest of the steps of the setup wizard and Continue to follow the wizard's steps and, when prompted, tick the
    Keywordmacro
    LabelLaunch the MySQL Instance Configuration Wizard
    box. Click on the
    Buttonmacro
    LabelFinish
    button, as shown below;
    Screenshotmacro
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    URL/download/attachments/13435589/migration_4.png

...

  1. The 

    ...

    Referencemacro

...

  1. Label

 

 

 

  1. MySQL configuration
    setup wizard will start automatically. Configure the instance to run as a server machine and the database usage type must be set to
    Referencemacro
    LabelNon-Transactional Database only
    .
    Screenshotmacro
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    URL/download/attachments/13435589/migration_5.png

    Screenshotmacro
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    URLhttp://docs.tri-line.com:8090/download/attachments/13435589/migration_6.png
  2. When prompted to create a password for the root account, enter
    Keywordmacro
    Labeltntnet
    .
    Screenshotmacro
    Borderfalse
    URLhttp://docs.tri-line.com:8090/download/attachments/13435589/migration_7.png
  3. Click on the
    Buttonmacro
    LabelNext
    button and follow the rest of the steps in order to finish the configuration setup.
  4. Once the installation process is complete, log in to the
    Referencemacro
    LabelMySql Administrator
    application and create a new database user for the TIM Enterprise system.

Restore the old database on the new system

To restore the old database, log in to

Referencemacro
LabelMySQL Administrator
and click on the
Buttonmacro
LabelRestore
tab. Select the backup file you have transferred across from the old computer and follow the on-screen instructions to restore the file.

Screenshotmacro
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URL/download/attachments/13435589/migration_8.png

Reinstall TIM Enterprise on the new machine

Log in to our Gateway and click on the TIM Enterprise product. Select the

Keywordmacro
LabelFull install package
from the
Referencemacro
LabelDownloads
area and save the file on your computer.

Screenshotmacro
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URL/download/attachments/13435589/migration_12.png

To install TIM Enterprise, double-click on the setup package and follow the on-screen instructions. After installation, the

Referencemacro
LabelFirst-time setup wizard
screen will open automatically in a new web browser window.

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URL/download/attachments/13435589/migration_9.png

Close the web page, access the Windows Services and restart the TIM Enterprise service. Using Windows Registry Editor (

Referencemacro
LabelStart -> Run -> regedit.exe
) remove the 
Keywordmacro
LabelFirstTime
  value from the following Registry key:

Code Block
HKEY_LOCALMACHINE\Software\Tri-Line\Wow6432Node\TIM Enterprise\Main

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URL/download/attachments/13435589/migration_10.png

Start the TIM Enterprise service and log in to its web interface as a 

Referencemacro
Labelroot
user.

Info

At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team.

When the license has been updated successfully, click on the TIM Enterprise logo to access the system settings and connect TIM Enterprise to the restored database, by entering the required details. Click on the

Buttonmacro
LabelTest settings
button to verify the connection.

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URL/download/attachments/13435589/migration_11.png

Click on the

Buttonmacro
LabelSave
button to apply the changes.