<p>To edit a Stats Collector, simply left-click on it and select <span class="button">Properties</span> from the pop-up menu, as shown below:</p>

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Overview

To configure a stats collector, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:

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A new window will open, allowing you to configure the properties of the stats collector object.

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General properties

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Filters

TIM Enterprise allows you to determine which calls are processed by a stats collector, based on each call's properties.

You must first decide whether calls will be included or excluded if the filters you specify match. You must also choose whether a single filter match is sufficient or whether all filters must match in order to include or exclude calls.

To add individual filters, click on the

The

Account code

To set up a filter based on account codes, enter the relevant code in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose account code is 

Call type

To set up a filter based on the call type, select the relevant type of call from the list provided and choose the appropriate operator. In the example below, the stats collector will filter all types of calls, except internal calls.

Carrier

To set up a filter based on the carrier (tariff table) used to cost the calls, choose a carrier from the list provided and select the appropriate operator. In the example below, the stats collector will filter all calls that are not routed over a

Channel

To set up a filter based on a specific phone line, click on the

Chargeband

To set up a filter based on the chargeband used to cost calls, enter the name of the chargeband in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose chargeband's name contains the characters

CLI

To set up a filter based on CLI of the caller, enter the relevant CLI in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose CLI contains the digits

Cost

To set up a filter based on the cost of calls, enter the relevant value in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose cost is greater than

Destination

To set up a filter based on the destination of the call, enter the name of the destination in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose the destination is

Dialled number

To set up a filter based on the number that was dialled, enter the dialled number in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose dialled number begins with 

Duration

To set up a filter based on the duration of a call, enter the relevant value in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose duration is greater than

LCR code

To set up a filter based on a Least Cost Routing (LCR) code, enter the relevant code in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose LCR code ends with 

Response time

To set up a filter based on response time, enter the the relevant value in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose response time is less than 

Start time

To set up a filter based on the time a call started, enter the start time in hh:mm:ss format in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls who started before 

Trunk access code

If your telephone system uses trunk access codes to connect calls using specific channels, you can set up a filter based on calls made using these codes. To set up a filter, enter the trunk access code in the box provided and select the appropriate operator. In the example below, the stats collector will filter calls whose trunk access code is 

User

To filter a particular user from the stats collection point, click on the

Weekday

To filter calls for a particular day of the week from the stats collection point, choose the relevant weekday from the list provided and select the appropriate operator. In the example below, the stats collector will filter calls made on a Sunday.

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Contents

The 

Click on the Refresh button to refresh the statistics on that page and verify that the stats point is collecting data. If you click on the Reset button, you can clear the statistics and reload them for the period that they cover, e.g. last week.