Introduction

The call logger is extremely easy to protect and offers plenty of scope for keeping unauthorised users from accessing your valuable call data.

<p>Briefly, there are two methods of protection: console based (to protect the actual application) and network-based (to allow only particular information to reach certain clients).</p>

<p>Both methods require the main administrator to setup users and passwords using a simply entry screen.</p>

<p>The following screen is accessible from the <span class="keyword">View ? Users & passwords...</span> menu.</p>

<p>Add a user by clicking the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/add_button.png" /> button, then entering the details into the new window that appears...</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/protection_method_1.png" alt="Protection method" />

<p>Once you click the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/add_button.png" /> button, the following window pops up:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/protection_method_2.png" alt="Protection method" />

<p>Using this simple entry screen, you can set each of the two methods of protection by following the procedures here:</p>

<h4>Console Locking</h4>

<p>Set up a user with a username console (in lower case), choose a password, then select <span class="keyword">(Console Access)</span> from the <span class="reference">Extension Group</span> drop-down list.  Click on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/add_button.png" /> button, and the user will appear in the list.  Only one user (named console) can be setup for console access.</p>

<h4>Web Username restrictions</h4>

<p>When running reports, the extension groups that are accessible can be
forcibly restricted to a single group.  This is most often used in an
organisation where a department manager is given access only to
his/her own information, and no-one else's.</p>

<p>Additionally, any number of users may be setup who may access all extension groups' data.</p>

<p>To setup a user who may only view a single group of extensions, simply click on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/add_button.png" /> button on the <span class="keyword">Users & passwords...</span> screen (as described above).  In the <span class="reference">Add New User</span> window that appears, enter a username and a password of your choice, but from the <span class="reference">Extension Group</span> drop-down list, choose the extension group to whom this user is granted access.</p>

<p>To add a user who may access all extensions, leave the <span class="reference">Extension
Group</span> drop-down list empty (the default), or select the blank item at the
top of the list.</p>

<p>A user who has access to all extension information will be shown in the
<span class="reference">User List</span> with a <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/user_icon_1.png" /> icon, as opposed to a
restricted user, a <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/user_icon_2.png" /> symbol.</p>