The Quick call search panel offers a rapid way to locate specific calls in the central database, as an alternative to running a full call report. You can refine your search results by using the filters described below:
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If you want to limit the search results to a particular site, group or user, click on the
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A new window will open, allowing you to drill up and down the Directoryto navigate through the Directory in order to locate the entity whose calls the search results should include. To select an entity, click on the 
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If you want to search for a specific entity, you can enter its name in the search bar at the top of the window and click on the
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Limit results to
This feature enables you to specify the maximum number of search results you want to retrieve. Set the limit by entering a value in the field provided, e.g. entering 50 in the Limit results to field, will return a maximum of 50 results.
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To close the search results and return to the Most recent calls panel, click on the Back to recent calls link, at the top-right corner of the panel.