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If you stopped receiving data from your Cisco UCM, you need to restart the CDR Servicesservices on the Publisher node.

Warning

DO NOT delete the 

Referencemacro
LabelCall Accounting
and
Referencemacro
LabelBilling
server, as this will remove any CDRs that have not been sent.

To restart the CDR services, login log in to the Cisco Unified Serviceability screen and select Tools -> Control Center -> Network Services from the main menu. Locate the

Referencemacro
LabelCDR services
section in the list and restart the following services in the order specified below;

...

CDRs should now be sent to the configured Call Accounting and Billing server, i. e.g. the machine running TIM Enterprise.