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The following procedure describes how to export CDR/CMR dumps to into a dump file. For more information, refer to the This information was taken from Export CDR/CMR Records Configuration section of Cisco's Documentationdocumentation.
- Go to the
section and select CDR -> Export CDR/CMR option.The Export CDR/CMR records window displayswill display.Referencemacro Label CDR Analysis and Reporting - In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.
- In
records, check theReferencemacro Label Select
and/orReferencemacro Label CDR
check box.Referencemacro Label CMR - Click .
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Re-running the data
To re-run the CDR dump file CDRs in TIM Enterprise, you need to rename its extension name from the dump file extension from .TXT to the unique identifier of your PBX object in TIM Enterprise. To obtain the site ID of your PBX, follow the steps below:
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- Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
- Click on the PBX object and select
from the drop-down list.Referencemacro Label Properties - A new window will open, displaying the general properties of your PBX. The site ID is displayed in the
field, as shown below:Referencemacro Label Unique ID Screenshotmacro Border false URL /download/attachments/1671326/cisco_import_2.png
After renaming the file extension, copy it into the following location on the computer running TIM Enterprise: C:\Program Files\Tri-Line\TIM
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Enterprise\spool\
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.
TIM Enterprise will now process the data and it should be visible on the
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