These instructions help you configure your IPCortex phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Supportfiles1 | VoIPCortex.TDT |
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Supportfiles2 | VoIPCortex.TDS |
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Connection | Active connection |
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RequiredTask1 | Configure the SMDR output |
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RequiredTask2 | Configure TIM Enterprise |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
Follow the steps below to enable the SMDR output on your IPCortex phone system:
- Log in to the VoIPCortex phone system using your admin username and password.
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URL | /download/attachments/13271642/VoIPCortex_1.png |
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- Click on the System tab and from the left-hand side menu expand the Global tree node.
- In the Passwords section, create a password for xtelsio and Call Data Collection fields to allow events to be retrieved by TIM Enterprise, as shown below:
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URL | /download/attachments/13271642/VoIPCortex_2.png |
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- Once you have completed the configuration, restart the phone system for the changes to take affect.
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect SMDR data from your IPCortex phone system:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select VoIPCortex from the Data format list and tick the
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Label | Keep a local backup of data |
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box, as shown below:
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URL | /download/attachments/13271667/VoIPCortex_1.png |
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- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your IPCortex.
- In the Port field, enter 5038.
- In the Username field, enter xtelsio.
- In the Password field, enter the password you configured in the phone system.
- In the IP script field, select VoIPCortex from the drop-down list.
- In the Connection options, enable the Timestamp data field.
- Click on the Save button to apply the settings.
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URL | /download/attachments/13271667/VoIPCortex_2.png |
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