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Summary_list
Task1What is a site?
Task2Adding a site
Task3Deleting a site
As well as being a hierarchical level of your directory, a site is expected to provide call logging data into the TIM Plus system, therefore, you need to configure one site for each PBX in your organisation.
TIM Plus allows up to five sites to be logged. If you have more than five sites, you can upgrade to our TIM Enterprise product

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What is a site?

The function of a site object is to acquire call logging data from a telephone system, as well as serving as a representation of a hierarchical level in your organisation. TIM Plus allows the logging of data from up to five telephone systems and a site object must be configured for each one.

Info

If your organisation makes use of more than five telephone systems, you should upgrade to the TIM Enterprise product.

The Sites panel is located on the top-left -hand side of your the Directory screen.

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Adding a site

To add a Site site to the Directory, simply click on the Add button above the 

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at the top-left of the panel, as shown below.:

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The following screen

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window will appear, which allows you to add the name of the sitewhere you can enter the site's name, the PBX model and make and model, as well as the connection method supportedused by your telephone system to deliver call logging data. For information on how to configure the properties rest of your the site's properties, go refer to the Configuring a Site pagesite section.

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When you have configured the site's parametersproperties, click on the Add button and to add the new site should appear in to the Directory screen.

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A site is a data source, so in theory you could have up to five sites or five PBXs within the system.

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Deleting a site

Warning

PLEASE NOTE: When you are deleting delete a site, you are deleting all the information contained within the that site: user groups, including its users and the channels, and any calls associated with those usersitems!

To delete a Site site from the Directory, select the site you would like want to remove, and then click on the Properties button, as shown below:

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The 

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window will appear. Click on the Delete sitebutton tab at the bottom-left -hand side of the screen window to remove the site from the system. Next, you will be asked to confirm the deletionDirectory; a confirmation will be required, to prevent sites the site being deleted accidentally.

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