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The leaderboard panel allows you to display your live call logging data organised in columns placed next to each other, in order to provide a visual summary of any call information you wish to monitor. The information content of each column displayed is determined solely by your selection and the leaderboard can show any combination of column types. The fonts and background of the panel are also customisable.
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The
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| Hide label | Tick this option if you don't want your panel to have a title. |
| Label | Enter a title for the name of your leaderboard. |
| Text style | Select any styling properties for your panel title, e.g font size, font style or text colour etc. |
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| Hide label | Tick this option if you don't want to add any column headers. |
| Text style | Select any styling properties for your column headers, e.g font size, font style or text colour etc. |
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Adding Perform the following steps to add a column to your leaderboard requires the following operationspanel:
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Select a stats point
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To populate a leaderboard with call logging information, you first need to create add a stats point object in the Directory to collect the data for the site, group or user that you want the leaderboard to display. |
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A new window will open, allowing you to drill-down to the Directory level site or group level in the Directory, where the stats point object you want to add resides. To select the stats point, click on the
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The selected stats point will automatically be used by feed all columns of in the leaderboard panel, but each individual column can be set afterwards to use a different stats point. |
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Select a call type
To select the type of call type you want to display in this column, click on the
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Select column information
To select the type of call information you want to display in this column, such as total duration, response time, etc., click on the
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In the example below, we have selected the following settings for the Call type and Column fields have been selected in order to form the columns that appear in the list:
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In the example below, we rearrange the In and Total columns. By clicking on the
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To temporarily hide a column from your leaderboard panel, click on the
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| Field | Description |
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| Image source | If you want your panel to display an image, type its source here. Remember, the path is relative to the folder on disk from which the web content is served, and is different for each class of web user. |
| Image style | Choose how the image should be displayed. |
| Colour | Choose the background colour of the panel; if you are adding an image, you may want to select Transparent so that this does not interfere with your image. |
| Apply lighting effects to this panel | Tick this option to apply a shine effect to the entire panel; if you are using the panel to display an image, this may adversely affect how it appears |
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If you want to use automatic paging, select the box provided; alternatively, enter the number of rows you want the leaderboard to show per page, or select
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Once you have configured the settings of your leaderboard panel, click on the button to apply any changes.
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For a live demonstration of how to design and customise a leaderboard panel, watch the video below:
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