...
- Go to the
section and select CDR -> Export CDR/CMR option.The Export CDR/CMR records window displayswill display.Referencemacro Label CDR Analysis and Reporting - In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.
- In
records, check theReferencemacro Label Select
and/orReferencemacro Label CDR
check box.Referencemacro Label CMR - Click .
...
- Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
- Click on the PBX object and select
from the drop-down list.Referencemacro Label Properties - A new window will open, displaying the general properties of your PBX. The site ID is displayed in the
field, as shown below:Referencemacro Label Unique ID Screenshotmacro Border false URL /download/attachments/1671326/cisco_import_2.png
After you renamed renaming the file extension, copy it into the following location on the computer running TIM Enterprise: C:\Program Files\Tri-Line\TIM Enterprise\spool\.
TIM Enterprise will now process the data and it should be visible on the
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<p>Cisco has documented the steps required to export data, in the following location:-</p>
<p><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html">Export CDR/CMR Records Configuration</a></p>
<p>In summary:</p>
<ul>
<li>Step 1: From <span class="keyword">CDR Analysis and Reporting</span>, choose <span class="keyword">CDR ? Export CDR/CMR</span>.</li>
<li>Step 2: In the <span class="reference">From</span> and <span class="reference">To</span> date drop-down list boxes, choose a date range for the CDR/CMR <span class="keyword">dump.TXT</span> file.</li>
<li>Step 3: In Select records, check the <span class="keyword">CDR and/or CMR</span> check box.</li>
<li>Step 4: Click <span class="button no_margin">Export to File</span>.</li>
</ul>
<p>You now need to rename the dump file extension from <span class="keyword">.TXT</span>, to the <b>unique identifier of the PBX icon</b> within TIM Enterprise.</p>
<p>You can find out the unique identifier of your data source by floating your mouse pointer over the <b>PBX icon</b> within the TIM Enterprise <span class="reference">Directory</span> browser screen.</p>
<p>Copy this renamed file to the following folder on the computer running TIM Enterprise:-</p>
<p><span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\spool\</span> (Default installation path)</p>
<p>TIM Enterprise will now process the data and it should be visible on the <a href="Live Call View">Live Call View</a> screen.</p> |