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<a id="Adding a Magic Box"></a> |
Adding a Magic Box
To add the a recording device object to the system, drill-down to the Directory level where you want to place the object , and click on the New object tab, as shown below:
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In the new window that opens, select the Magic Box object from the Other object list, enter a name your recording device and select the type of telephone lines you are using (PRI, BRI, Analogue, VOIP), as shown below:
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| Setting | Description |
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| Name | The name of your recording device |
| Box ID | The unique identifier of each call recording device |
IP address: Port
| The IP address of the recording device, or computer to which the device is attached and the port number |
| Time tolerance | The time interval around which TIM Enterprise will search for calls when matching audio files |
PRI IN
The
tab allows you to set up a "channel map" of incoming call activity, for call matching purposes...???| Screenshotmacro |
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| Border | false |
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| URL | /download/attachments/1671340/magic_box_5.png |
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PRI OUT
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| Border | false |
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| URL | /download/attachments/1671340/magic_box_6.png |
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<a id="Voice recording - video overview"></a> |
Voice recording - video overview
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| Image | voice_recording_overview_enterprise.png |
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| Video | voice_recording_overview_enterprise.mp4 |
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