Avaya IP Office v6+ / IP500 - Listening connection

<hr/>
<p>These instructions should assist in configuring your Avaya IP Office to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">The Avaya IP Office sends the SMDR data to the IP address of the TIM Plus machine on a specific TCP port.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure the SMDR output for the Avaya IP Office v6+.</p>

<p>To configure the Avaya IP Office to output SMDR you will need to 
progam the Avaya IP Office unit to send the SMDR data to the machine 
that TIM Plus is installed on. For you to do this, you will need 
access to the Avaya IP Office Manager application. Below you will find 
instructions on how to do this:</p>

<ol>
	<li>Select and login to your Avaya IP Office unit using the Avaya IP Office Manager.</li>
	<li>On the left-hand side click on <span class="button no_margin">System</span> and select your Avaya IP Office unit.</li>
	<li>On the right-hand side click on the <span class="button no_margin">CDR/SMDR</span> tab.</li>
	<li>From the <span class="reference">Output</span> drop-down menu select <span class="keyword">SMDR only</span>. The <span class="reference">SMDR</span> section will now become active at the bottom of the page.</li>
	<li>In the <span class="reference">IP Address</span> field enter the IP address of the machine that TIM Plus is installed on.</li>
	<li>In the <span class="reference">TCP Port</span> field enter the TCP port number that you want to send the SMDR data to. You can use any free TCP port, we would recommend starting from 9000 and increment it per 
	Avaya IP Office unit that you are going to send SMDR data from to TIM Plus.</li>
	<li>In the <span class="reference">Records to Buffer</span> increase the value to maximum available.</li>
	<li>For <span class="reference">Call Splitting for Diverts</span> please check the box.</li>
	<li>Now click on the <span class="button no_margin">OK</span> button.</li>
	<li>You now need to save and merge the configuration, for the settings to take affect.</li>
</ol>

<p>Here is an example of the SMDR screen and how it should be configured:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_3.png" alt="Avaya IP Office v5" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya IP Office v6+:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_4.png" alt="Avaya IP Office v6+" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya IP Office 6+</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Listen for connections from PBX</span> from the drop-down list.</li>
	<li>Leave the <span class="reference">Host</span> field blank.</li>
	<li>In the <span class="reference">Port</span> field enter <span class="keyword">9000</span>.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>