TIM Plus can be configured to raise an alert when particular events occur on whilst the system is running. The alerts can be saved to a log file on the local disk or send out sent as an email notification. The table below describes the type of alerts generated in emitted from TIM Plus:
| Alert | Description |
|---|---|
| Critical | A critical alert notifies you of any events that have occurred, which are detrimental to the system, e.g. database failure. |
| Warning | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit. |
| Information | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted. |
| Voice audit | An alert that notifies you of progress during call recording operations |
| Audit | Provides very detailed information about ongoing system events, primarily used for fault-finding |
To send any of the alerts type an alert as a notification email, enter the email address in the text box alongside each type of alert, as shown below.:
| Screenshotmacro | ||||
|---|---|---|---|---|
|
...
By default, the alerts are also outputted to a log file, using the following dynamic variables to define the path of the folder that where the files will be stored in: {app}\logs\{year}\{year}-{month}-{day}. The dynamic variables used to define the path are explained in the table below:
...
| Screenshotmacro | ||||
|---|---|---|---|---|
|