These instructions help you configure your Avaya Communications Manager your Avaya EuroGeneris phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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To obtain the Avaya EuroGeneris |
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.TDS |
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Avaya EuroGeneris.TDT |
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support files, contact our Technical Support team. |
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<a id="Configure the SMDR output"></a> |
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The Avaya EuroGeneris has multiple outputs SMDR outputsoutput options and formats. TIM Plus requires the SMDR output type to be set to customized and the format should be to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, please contact your phone system maintainer.
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<a id="Install NetPBX"></a> |
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The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and sent send it to TIM Plus, you will first need to install the NetPBX netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
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Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:
- Click on the tab.
- Click on Choose the site configured during the setup wizard you want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817071/avaya_eurogeneris_1.png - Within In the Site Properties window, select Avaya EuroGeneris from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the changes.