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These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
RequiredTask4RequiredTask5Configure TIM Enterprise
RequiredTask4Set up a DSN connection
Supportfiles1Alcatel OmniPCX Office.TDT
Supportfiles2Alcatel OmniPCX Office.TDS
Supportfiles3Alcatel OmniPCX Office OHL.DBS
ConnectionDSN connectionFile output
RequiredTask1Configure the SMDR output
RequiredTask2Install Alcatel Office Link Driver
RequiredTask3Set up a DSN connectionConfigure the interface file

HTML
<a id="Configure the SMDR output"></a>

...

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

  • V24 metering supports V24 printing for all call metering tickets
  • IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection

...

  1. Open the Counting function window in the OMC console and select the Accounting Printout tab.
  2. Select the metering type from the drop-down list:  Ext. Accounting Activation IP or Ext. Accounting Activation V24.IP.
  3. Click OK to save the settings.

...

HTML
<a id="Install Alcatel Office Link Driver"></a>
HTML
<a id="Configure the interface file"></a>

Configuring the interface file

Once the OHL driver is installed, the SMDR data will be outputted to an

Referencemacro
Labelxml
file, called
Keywordmacro
LabelTicketCollector.xml
, located by default in
Keywordmacro
LabelC:\Program Files (x86)\Alcatel\OHL Driver\TicketCollector.xml

For TIM Plus to collect the data from this location, follow the steps below:

  1. Go to TIM's installation folder and open the
    Keywordmacro
    Labelconfig
    folder.
  2. Locate the Alcatel OmniPCX Office.tdt file, right-click on it and select
    Keywordmacro
    LabelEdit
  3. Enable the
    Referencemacro
    LabelFile path
    option by removing the apostrophe sign in front of it and enter the path of the
    Referencemacro
    LabelTicket Collector
    file, as shown in the screenshot below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12158374/alcatel_omnipcx_office_3.png

Installing the Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you first need to install the Alcatel Office Link Driver to configure enable the SMDR output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.

HTML
<a id="SetConfigure upthe ainterface DSN connectionfile"></a>

Setting up a DSN connection for TIM Enterprise

...

Configuring the interface file

Once the OHL driver is installed, the SMDR data will be outputted to a file, called the

Referencemacro
Label Ticket CollectorTicketCollector.xml
file, you need to setup a DSN connection. Follow the instructions below to perform this operation within Microsoft Windows:

  1. Open Windows Control Panel.
  2. Double click on the Administrative tools icon.

  3. Double click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window.

    Info

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  4. Click on the System DSN tab.
  5. Click on the Add button.
  6. Select Native from the list of drivers and click Finish.
  7. In the Name field enter: TIM Enterprise - Alcatel OHL.
  8. In the Database name field enter: Native.
  9. Click on the OK button, then close the window.

An example of an ODBC setup is shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/12589510/alcatel_omnipcx_office_1.png

...

, located by default in

Keywordmacro
LabelC:\Users\Public\Documents\TicketCollector.xml


Installing NetPBX

If your Alcatel OmniPCX Office has been configured to send SMDR data via a IP connection, you first need to install the netpbx software to collect the data from the xml file reader and send it to TIM Enterprise. For setup instructions, click on the link below:

Install and configure NetPBX

HTML
<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once the DSN connection has been set upNetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the the Directory tab tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select select Properties.
  3. A new window will open, displaying
    4. the 
  4. the general properties of your PBX object.
    5. Select
  5. Select Alcatel OmniPCX Office
    6. from the
  6.  from the Data format
    7. list
  7.  list and tick the 
    Keywordmacro
    LabelKeep a local backup of data
    8. box
  8.  box, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12589534/alcatel_omnipcx_office_2.png
  9. Click on In the Connection tab and select System DSN connection from the Connection method list.
  10. In the DSN field, select TIM Enterprise- Alcatel OHL from the drop-down list.
  11. In the Frequency field, enter 5 to check for data every five seconds.
  12. In the DB script field, select Alcatel OmniPCX Office OHL from the drop-down list.
    13. Click on the Save button
  13.  tab, select No connection required from the Connection method list.
  14. Click on the Save button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/
    12589510
    12589508/alcatel_omnipcx_office_
    3
    4.png