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To amend a report, you need to edit its associated XSL or PDF script file, paying attention to the class of web user whose content you want to change, and which report format.

This document details how to change the tax rate in the

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Phone Bill report in both Web and PDF formats, for any web user with a class of Administrator.

Every report has a unique ID number which the system uses to identify the report type (the report ID for a Billing Report Phone Bill report is 2)

HTML
<a id="Changing Web format"></a>

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Code Block
{Program Files}\Tri-Line\TIM Enterprise\ssldata\_admin\scripts\web\2.xsxsl

Look in the first few lines of code for the VAT amount, then change it to the new amount, respecting the decimal point and number of decimal places:

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Save the file and run a new Billing Report Phone Bill report in Web format to verify whether the amount has changed. If it hasn't then you may be running the report as a web user with a different web class than

Referencemacro
LabelAdministrator
; in which case, modify the file in the path specified above, but choose the appropriate folder other than _admin.

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Change the value to the new amount, then save the file.

Run a new Billing Report

Referencemacro
LabelPhone Bill
report in PDF format to verify that the amount has changed.