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- Log in to your Avaya INDeX through a terminal.
- Select option 1 for Reports.
- Select option 2 for Set up SMDR.
- Configure the SMDR options as shown below:
Screenshotmacro Border false Shadow false URL /download/attachments/4817072/avaya_index_1.png - Press the Reports menu. key to return to the
- Select option 5 for Start Logs/DECT.
- Use the arrows keys to select the port you intend to use for the SMDR output.
- Enable the SMDR and Event or SMDR option, depending on the version of your PBX.
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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select Avaya INDeX v7 from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3670022/avaya_index_2.png - In Click on the tab , and select No connection required from the Connection method list.
- Click on the
Screenshotmacro Border false URL /download/attachments/3670022/avaya_index_3.png button to apply the settings.