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  1. Log in to your Avaya INDeX through a terminal.
  2. Select option 1 for Reports.
  3. Select option 2 for Set up SMDR.
  4. Configure the SMDR options as shown below:
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/4817072/avaya_index_1.png
  5. Press the Esc key to return to the Reports menu.
  6. Select option 5 for Start Logs/DECT.
  7. Use the arrows keys to select the port you intend to use for the SMDR output.
  8. Enable the SMDR and Event or SMDR option, depending on the version of your PBX.

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  1. Click on the Directory tab.
  2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
  3. A new window will open. In the General tab, select , displaying the general properties of your PBX object. Select Avaya INDeX v7   from the Data format list and tick the the 
    Keywordmacro
    LabelKeep a local backup of data
    box, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/3670022/avaya_index_2.png
  4. In Click on the Connection tab , and select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/3670022/avaya_index_3.png