<a id="Introduction"></a>

Introduction

The ReferencemacroLabel Call Cost Summary report provides a cost summary of the costs and markup charges applied to your calls, grouped by account code.

<a id="Running the report"></a>

Running the report

On Access the Reports screen, select the Call Cost Summary report from the reports the list and click on the Run now button.

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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying your own  own  Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:

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Choose a

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site

If your system is set - up for to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.

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<a id="Creating the report"></a>

Creating the report

When you have selected a reporting period and have chosen the report's criteria, click on the Run now button, as shown below:

<a id="The report's results"></a>

The report's results

The report's results will display a summary of the costs and markup charges applied to your calls, grouped by account code. When no account code is present but a mark-up markup charge has been assigned to departments to cover overheads, the cost summary will be displayed against the extension group.

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The header of the report will display its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.

The body of the report is presented in tabular form and each column header contained in the report is described in the table below: