...
| Screenshotmacro | ||||
|---|---|---|---|---|
|
| HTML |
|---|
<a id="Creating the report"></a> |
...
Each column header shown in the report , both at extension groups and individual user level, is described below:
| Column header | Description |
|---|---|
| Calls In | The number of incoming calls, divided in two separate columns for internal and external calls |
| Calls Out | The number of outbound calls, divided in two separate columns for internal and external calls |
| Cost | The cost of all outgoing calls |
| Total Calls | The total number of incoming and outgoing calls logged against the respective extension group or individual user selected entity, for the time period the report was run |