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<a id="Configure the SMDR output"></a>

Configuring the SMDR output

Info

The Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise.

The screenshots below display how the Aastra Intelligate Series should be configured:

Setting the SMDR format to PC5 

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URL/download/attachments/4817024/aastra_intelligate_1.png

Setting the SMDR format to TCP/IP 

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URL/download/attachments/4817024/aastra_intelligate_2.png

OIP Server and TIM Enterprise

The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.

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<a id="Install NetPBX"></a>

Installing NetPBX

If your Aastra Intelligate has been configured to send SMDR data via a serial connection, you first need to install the netpbx software to collect the data from the serial port and send it to TIM Enterprise. For setup instructions, click on the link below:

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<a id = "Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
  3. A new window will open
  4. . In the General tab, select
  5. , displaying the general properties of your PBX object. Select Aastra PC5 from the Data format list and tick
  6. the
  7. the 
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    box, as shown below:
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    URL/download/attachments/12589349/aastra_intelligate.png
  8. In Click on the Connection tab , and select No connection required from the Connection method list.
  9. Click on the Save button to apply the settings
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    URL/download/attachments/12589349/aastra_intelligate_serial.png

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