Display Whilst display boards are populated with your live call data by
. These objects are "counters" which can be placed anywhere in your directory, allowing you to specify the site, group or user you want the statistics to encompass, and will count details of all calls that pass that point. Additionally, you can also configure your stats point to collect calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc.Once created, the stats points will appear in a list can be populated by various external data feeds, their principal use is to display up-to-the-minute information about your organisation's phone calls, for which objects known as "stats points" are employed. These statistics collection points are mathematical "counters" whose scope is determined by their placement in your directory hierarchy. For example, placing a stats point inside a specific user group ensures that call information is collected only for users that inhabit the selected group. Similarly, placing a stats point inside a site will collect only call information for the chosen site.Additionally, when configuring a stats point, a subject must be specified, which determines the property of each call whose value will be used when grouping its collated information into distinct sets. For example, specifying a subject of "user" will group its collated call information into sets of data for each distinct user.
Stats points are defined in the tab on the screen, as shown below:
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | http://docs.tri-line.com:8090/download/attachments/4817207/stats_points.png |
|---|
|
For more information about stats points and how to create them, refer to the Stats points section.
| Info |
|---|
To be able In order to create a display board , you first need to create a stats point to populate itcontaining call information, at least one stats point must be defined first. |