Below is an example network layout for The network layout below is a typical example of an installation that would allow recording of external calls across SIP trunks.
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Monitoring the SIP trunks allows allow you to record any phone system or handsets to be recordedhandset. This includes proprietary handsets which would normally be expensive to record when recording extension-side.
The managed switch needs to be configured to mirror the port where the telephone system would be sending the SIP/RTP call information.