| HTML |
|---|
<p>To delete a Stats point, simply select it from the list and click on the <span class="button">Properties</span> button on the top right hand-side of the list, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_1.png" alt="Delete Stats point" />
<p>The following window will pop-up. Click on the <span class="button">Delete</span> button at the bottom left hand-side of the window, to delete the Stats point.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/delete_stats_point_1.png" alt="Delete Stats point" /> |
A complete list of all SSI variables is described below. Most SSI variables do not need to be housed in '<>' HTML tags; however, variable-length ones do, and these are detailed at the bottom of the list.
| SSI variable | Description |
|---|
| #SSI_DATELONG | Displays the current system date in long dd mmmm yyyy format, e.g. 04 January 2001 |
| #SSI_DATESHORT | Displays the current system date in short dd/mm/yyyy format, e.g. 04/01/2001 |
| #SSI_TIME | Displays the current system time in HH:MM:SS format, e.g. 23:02:41 |
| #SSI_CALLTYPES | Produces a drop-down list in the context of an HTML form displaying all call types |
| #SSI_PERIODS | Produces a list of valid periods used to replace the and parameters in reports |
| #SSI_EXTNGROUP | Produces a list of available extension groups, including the internal group containing the newly-discovered extension numbers |
| #SSI_TRUNKGROUP | Produces a list of available trunk groups, including the internal group which containing the newly-discovered trunk numbers |
| #SSI_SITELIST | Produces a list of valid sites as found in the SITES.CFG file |
| #SSI_REGNAME | Displays the name of the company the software is registered to |
| #SSI_REMOTEIP | Displays the IP address of the client, e.g. the entity connected to the web server |
| #SSI_REMOTEHOST | Displays the resolved host name of the client |
| #SSI_REMOTEPORT | Displays the request port of the client |
| #SSI_LCV | Returns an HTML table containing a copy of the information currently displayed in the list. The table includes the column headers and any highlighted calls |
| #SSI_FIELDS | Produces a drop-down list with the database fields, in the context of an HTML form. Its primary use is to specify by which field the data should be sorted |
| #SSI_STATS:ID | Returns the unique identifier of the set of statistics currently being collected. This could be a numeric form of the current date on which live statistics are being collected |
| #SSI_STATS:GROUP | Returns the extension group (if any) that statistics are currently being collected for |
| #SSI_STATS:NUMABANDON | Returns the total number of abandoned calls |
| #SSI_STATS:NUMANSWERED | Returns the total number of answered calls |
| #SSI_STATS:NUMOUTBOUND | Returns the total number of outbound calls |
| #SSI_STATS:MAXOUTDURATION | Shows the duration of the longest outbound call (in hh:mm:ss format)
|
| #SSI_STATS:MAXOUTBY | Shows the name (if any) of the extension responsible for the longest outbound call |
| #SSI_STATS:MAXRESPONSEBY | Shows the name (if any) of the extension responsible for the #SSI_STATS:MAXRESPONSE value above |
| #SSI_STATS:MAXWAIT | Shows the maximum length of time a caller waited before abandoning (in hh:mm:ss format)
|
| #SSI_STATS:MAXWAITBY | Shows the name (if any) of the extension responsible for the #SSI_STATS:MAXWAIT value above |
| #SSI_STATS:AVGOUT | Shows the average duration of all outgoing calls in the current statistics set (in hh:mm:ss format)
|
| #SSI_STATS:AVGRESPONSE | Shows the average response time for all incoming answered calls in the current statistics set (in hh:mm:ss format)
|
| #SSI_STATS:AVGWAIT | Shows the average length of time callers wait before abandoning a call (in hh:mm:ss format) |
| #SSI_STATS:TOTALOUTDURATION | Shows the total duration of all outgoing calls in the current statistics set (in hh:mm:ss format)
|
| #SSI_STATS:SMAXRESPONSE | Returns the maximum response time (seconds only) |
| #SSI_STATS:SMAXWAIT | Returns the maximum wait time (seconds only) |
| #SSI_STATS:SAVGRESPONSE | Returns the average response time (seconds only) |
| #SSI_STATS:SAVGWAIT | Returns the average wait time (seconds only) |