Summary_list |
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Task1 | Directory overview |
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Task2 | Accessing the Directory |
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Task3 | Adding objects to the Directory |
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Task4 | Moving objects within the Directory |
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<a id="Directory overview |
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unlimited hierarchy
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Directory overview
TIM Enterprise is built on designed upon an object-based methodology directory that places no no limits on its hierarchical width or depth limits, meaning that an unlimited number of inter-related objects can be added to the system, . This approach permits the integration of multiple sites within one centralised system, where every user can be grouped into folders, sites, cost centres and divisions, allowing you to create an exact replica of your company's internal structure.
This permits the integration of multiple sites within one centralized system and,
by defining relationships between its objects, the system becomes intelligent and it can perform certain task automatically (Inter-site trunk routing)
The distributed directory allows the integration of
The directory can hold extended details of your employees, other than telephone information, such as email address, office location etc., enabling you to use TIM Enterprise not only to monitor calls, but also as a management system
duplicated extensions
reporting collections
timestamp data - timezone reconciliation
Every system object of the Directory has an explicit, defined relationship with its peers and an entire tree of related objects can be defined, with no width or depth limits of the branches.
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To facilitate the configuration and management of large systems, TIM Enterprise supports directory synchronisation with third-party applications such as Active Directory and Cisco AXL.
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<a id="Accessing the Directory"></a> |
Accessing the Directory
To access the Directory, click on the
tab from the main menu tab, as shown below: Screenshotmacro |
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If you are logged in as a standard web user whose access is restricted to a specific site or group, only the information related to that site or group will be displayed in the Directory. For administrative privileges, contact your system maintainer. |
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Adding objects to the Directory
To add an object objects to the Directory, click on the
tab, as shown below:
To construct the Directory, you are provided with URL | /download/attachments/1671330/directory_2.png |
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A new window will open, displaying two categories of objects:
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Organisation units
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and Other objects. For a detailed description of each object type, refer to the relevant section.
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<a id="Moving objects within the Directory"></a> |
Moving objects within the Directory
To move objects within the Directory, follow the steps below:
- Locate in the Directory the object you want to move, click on it and select from the drop-down list. In the example below, the user Joe Bloggs is being moved from group to .
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URL | /download/attachments/1671330/move_object_1.png |
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- The object will be copied on the panel on the right-hand side of the screen, as shown below:
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URL | /download/attachments/1671330/move_object_2.png |
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- To move the selected object, go to the point in the Directory where you want the object to be moved into, and click on the button at the top-right of the screen.
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Directory overview video