These instructions help you configure your Nortel/Avaya BCM (v4.0+) phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
Follow the steps below to configure your Nortel/Avaya BCM to output SMDR data to TIM Plus:
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CDR User
To enable TIM Plus to connect to your Avaya BCM, you need to create a
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Configuring TIM Plus
Below you will find steps on how Follow the steps below to configure TIM Plus to collect the SMDR data from your Nortel/Avaya BCM:
- Log on in to TIM Plus and click on the tab.
- Select Choose the site configured during the setup wizard you want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/48170684817069/avaya_bcm_12.png - Within In the Site Properties window, select Avaya BCM from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your Avaya BCM.
- In the Port field, enter in 4000.
- In the Username field, enter in CDR User.the username of the CDR user you configured in the BCM Unified Manager utility (above)
- In the Password field, enter in CDR User againthe password for the CDR user.
- In the Connection script field, select Avaya BCM v3v4 from the drop-down list.
- Click on the button to apply the settings.