Avaya EuroGeneris

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The Avaya EuroGeneris has multiple SMDR output options and formats. TIM Plus requires the SMDR output type to be set to customized and the format to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, please contact your system maintainer.

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The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

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1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   

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3. In the Site Properties window, select Avaya EuroGeneris from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the changes.