These instructions help you configure your Alcatel Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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| RequiredTask4 | Configure TIM Plus |
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| Supportfiles1 | Alcatel 4400E.TDT |
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| Requiredtask1 | Configure the SMDR output |
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| Requiredtask3 | Install NetPbxNetPBX |
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| Requiredtask2 | Configure TIM Plus |
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| Connection | Serial connection |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Download the interface file |
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| RequiredTask3 | Install NetPBX |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
SMDR Output
The Alcatel 4400e needs to be configured to output SMDR information. See 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a
port but, for older units, you may need to purchase a module. Connect a serial cable between your Alcatel 4200-4400e module and the PC that netpbx is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:| Screenshotmacro |
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<a id="Download the interface file |
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Download the interface file
- Visit Tri-Line's Gateway and download the interface filesfile, as shown below:
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- Extract the file onto the desktopyour computer's Desktop. This should contain ZIP file contains the following filesfile: .
- Copy /paste the file into the following location
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| Label | C:\Program Files\Tri-Line\TIM Plus\config |
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folder.
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<a id="infoInstall NetPBX"></a> |
Installing
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NetPBX
The Alcatel 4200-4400e phone system sends
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its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you
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first need to install
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the netpbx software. For setup instructions, click on the link below:
Install and configure NetPbxNetPBX
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPbx NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply and perform the following settingssteps:
- Click on the Directory tab.
- Click on Choose the site configured during the setup wizard you want to configure and click Properties.
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- Within In the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.
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<hr/>
<p>These instructions should assist in configuring your Alcatel 4400e
to work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect
a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>The Alcatel 4400e will need to be configured to output SMDR information.</p>
<p>See table below for a summary of data output from Alcatel 4400e:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel 4400e:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_4400e_1.png" alt="Alcatel 4400e" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel 4400e</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |