Versions Compared

Old Version 21

changes.mady.by.user Editor

Saved on

compared with

New Version Current

changes.mady.by.user Editor

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

HTML
<a  id="Configure the SMDR output"></a>

Configuring your SMDR output

By default,   the SMDR output in the Avaya Meridian Option Series is disabled. You will need to speak to your system maintainer to have this enabled for incoming, outgoing and internal calls. In addition to this, for the incoming calls they need to enable CLI informationAdditionally, CLI, DNIS information, response time information and abandoned calls should be enabled for incoming calls.

You will need to configure one of the 'TTY' ports  

Referencemacro
LabelTTY
 ports on the Avaya Meridian Option Series to output SMDR information . You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and running on.The sections below document where to go to. Required entries are highlighted.and connect a serial cable between this port and the PC running NetPBX.

Using the following commands, configure each option as shown below:

1. Enable CDR (command: LD 21)

Screenshotmacro
Borderfalse
Shadowfalse
URLhttp://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_1.png

...

Screenshotmacro
Borderfalse
Shadowfalse
URLhttp://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_2.png

...

Screenshotmacro
Borderfalse
Shadowfalse
URLhttp://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_3.png

Noteinfo
titleCDR output port values:


Baud = 1200;

Data bits = 8;

Parity = None;

Stop bits = 1;

Flow control = DTR/RTS

Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). 

HTML
<a  id="Install NetPBX"></a>

Installing NetPBX

The Avaya Meridian Option Series sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

HTML
<a  id="Configure TIM Plus"></a>

...

Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:

  1. Click on the Directory tab.
  2. Click on Choose the site configured during the setup wizard you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URLhttp://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_4.png
    Within
  3. In the Site Properties window, select Avaya Meridian
    4. Option
  4. from the PBX model drop-down list.
  5. In the Connection method field, select No connection required from the drop-down list.
  6. Click on the Save button to apply the settings.