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Call type | Description |
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All inbound Inbound answered Inbound DDI only Inbound transfer only | Expand |
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| title | Inbound missed call
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A call in which the call originator disconnects or cancels the call after a connection has been made, but before the call is established. |
All outbound calls
Outbound connected only
Outbound not connected only
Outbound operator assisted
Tandem
User mobile calls
User SMS
All internal
Internal answered only
Internal not answered only
Internal not connected
Private wire
Feature
Criteria | Description |
|---|
equals
| Search for calls of a particular type. In the example below, the results will show only internal calls. | Reporting_filter_enterprise |
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| Value3 | All internal |
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| Value1 | Call type |
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| Value2 | equals |
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|
| is not equal to
| Exclude calls of a particular type. In the example below, the results will show all call types, except internal calls. | Reporting_filter_enterprise |
|---|
| Value3 | All internal |
|---|
| Value1 | Call type |
|---|
| Value2 | is not equal |
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| Info |
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To report on all types of call, select the (All call types) option. |
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If you want to filter calls to a specific, known destination, type the name of the destination in the text box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:
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