Avaya Norstar

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<a id="Configure the SMDR output"></a>

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1. On your programming phone, press the Feature key, followed by 9* 2 to access the CLI menu.
2. Press Next to display the Printer settings showing the baud rate that the data is sent at. To change this value, select Change and choose a new baud rate.
3. Press Next to display the Format settings.  Ensure this is set to Norstar.  If it is not, select Change and set it so.
4. Press Next to show Report settings.  Ensure this is set to All.
5. Press the Rls button to complete the programming steps.

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The Avaya Norstar phone system sends SMDR information via a serial connection to the computer running TIM Plus.  To collect serial data, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

<a id="Configure TIM Plus"></a>

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1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   

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   Border false URL /download/attachments/4817078/avaya_norstar_1.png

3. In the Site Properties window, select Avaya
Norstar
4. BCM from the PBX model drop-down list.
5. In the Connection method field, select No connection required from the drop-down list.
6. Click on the Save button to save settings.