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TIM Professional stores its call logging data in a standard Microsoft Access database file , (calls.mdb), located in the \calls subfolder

Referencemacro
Labelcalls
folder of the main installation folderprogram.

Backing Up - Block Copy

To back up your call data , without removing the calls from the database, it is sufficient to make a copy of the calls.mdb file. Alternatively, you can back up your calls from the application's interface.main interface, as described below:

  1. Select File from the top-left menu bar and click on the
    Keywordmacro
    LabelSave copy of call database as
    option, as shown below: 
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/7241892/backing_up_1.png
  2. A new window will appear, allowing you to

...

  1. choose the name of the file and the output location:
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/7241892/backing_up_2.png
  2. You will be asked whether you want to compress the database before saving the file. Compressing the database results in a slight speed degradation when the data is being imported back in the system; however, this is hardly noticeable with the specification of a modern PC.

Backing Up - Export

To back up your call data by removing the calls from the database, you can export any selected data to a file, which can be imported back in the system at a later stage, if required.

Info

This type of backup can also be performed automatically as well, for a predetermined period, using the Automatic Archive function, described in the next section.

To

...

backup your data

...

using the

...

main interface,

...

follow the steps below:

  1. Select
    Referencemacro
    LabelFile
    from the top-left menu bar

...

  1. and click on the Export Calls  option, as shown below:
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URLhttp://docs.tri-line.com:8090/download/attachments/7241892/backing_up_3.png
  2. The following window will appear, asking you to select the date range of the calls you want to export:
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/7241892/backing_up_4.png
  3. Enter the
    Referencemacro
    Labelstart
    and 
    Referencemacro
    Labelend
    dates in the respective boxes, then click on the  Export button. If you want to export all calls from the database, select the All calls currently in database option.
Info

The calls made and received during the period you selected will be deleted from the database after being savedexported. The calls can be imported back in the system at a later stage, if required.