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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying your own own Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:
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Choose a particular extension
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The results header of the report will display two pie charts and a table.
| Report elements | Description |
|---|---|
| Chart | The left-hand pie chart shows the amount of calls to various destinations, whilst the right-hand chart shows the cost of calls to each destination. The legend in the centre allows you to quickly identify the destination type. |
| Table | This shows in detail the amount of calls made to those specific destination, expressed as a percentage of all calls, along with the average, total and percentage costs associated with each destination. |
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its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.
The body of the report will display two pie charts and a table.
| Report elements | Description |
|---|---|
| Chart | The left-hand pie chart shows the amount of calls to various destinations, whilst the right-hand chart shows the cost of calls to each destination. The legend in the centre allows you to quickly identify the destination type. |
| Table | This shows in detail the amount of calls made to those specific destination, expressed as a percentage of all calls, along with the average, total and percentage costs associated with each destination. |
The summary line at the foot of the table shows the total number of calls included in the report, the total duration of calls, average and total costs.