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To report on a specific dialled number, enter the partial or full number in the field provided. The number you enter can include wildcards, (eg. 0118* or 0161 500 5*).e.g.

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Filter by partial location name

To report on calls to a specific location, enter the its full or partial name of the location in the field provided.

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  • The graph is a quick and easy indication of your line usage, broken down into half-hour time slots. The percentage on the y-axis shows the number of lines utilised, and the x-axis shows each half-hour of the day. The bars on the graph coloured light-purple show the maximum number of busy trunks in each particular half-hour, and the overlaid dark-purple ones show the average number of busy trunks in the same time period.
  • The table displays the actual data organised in columns for maximum and average busy lines and the total duration for each half-hour time slot. Each column header of the table is described below:
HeaderDescription
Time slotThe time of day in half-hour periods
Max busyThe maximum number of trunks in use during the time slot shown
Average busyThe average number of trunks in use during the time slot shown
Total durationThe total duration of all calls made or received within the time slot shown