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Running the report
On Access the
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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying your own own Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:
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Choose a site
If your system is set - up for to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.
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To further limit your report's results, you can select a particular group to report on , or leave blank to from the drop-down list. To report on all extension groups, select the blank line.
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When you have selected a reporting period and have chosen any parameters of the report's criteria, click on the button., as shown below:
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The report's results
The report includes the usual headings, including the report's title, any Friendly Name you assigned to it, the period of the report, and any options you selected in the report's selection criteria windowresults of this report will display a breakdown of calls grouped by account code.
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The body of the report consists of a detailed table showing a breakdown of each half-hour timeslot in the day.
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report will display its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.
The body of the report is presented in tabular form and each column header contained in the report is described in the table below:
| Column header | Description |
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| Account | This shows the account code(s) that the report was run against |
| Tariff | This shows the tariff used to cost the calls |
| Chargeband | This breaks the calls down to show the different chargebands used |
| Total Duration | The total duration of time spent on calls for this account code |
| Total Cost | The total cost of calls for this account code |