These instructions help you configure your Alcatel PmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR
Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:
Connect to your PBX via telnet and follow the steps below:
- Applications ()
- Accounting ()
- Review/Modify ()
- All Instance ()
- Realtime ticket Output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.
- Save changes and exit
The table below presents a summary of data output from Alcatel:
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Serial output
Installing NetPBX
If your Alcatel PmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the tab.
- Click on the site configured during the setup wizard and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817042/alcatel_omnipcx_enterprise_2.png - Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Click on the button to apply the settings.
IP output
Configuring TIM Plus
If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:
- Click on the tab.
- Click on the site configured during the setup wizard and click .
Screenshotmacro URL http://docs.call-logger.com:8090/download/attachments/4817042/alcatel_omnipcx_enterprise_1.png - Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
- In the Connection method field select Actively connect to PBX from the drop-down list.
- In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
- In the Port field enter in 2533.
- Leave the Username and Password fields blank.
- In the Connection script field select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
- Finally, click on the button.
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The Alcatel OmniPCX Enterprise can be configured to send its SMDR data over a serial (RS232) or an IP connection. Click on one of the links below that relates to your preferred connection method. Set all subscribers to all calls (just outbound by default).