Nortel/Avaya BCM v4.0+

These instructions help you configure your Nortel/Avaya BCM (v4.0+) phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

...

<a id="Configure the SMDR output"></a>

Configuring your SMDR output

Follow the steps below to configure your Nortel/Avaya BCM to output SMDR data to TIM Plus:

...

<a id="Configure a CDR user"></a>

CDR User

To enable TIM Plus to connect to your Avaya BCM, you need to create a

<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Follow the steps below to configure TIM Plus to collect SMDR data from your Nortel/Avaya BCM:

1. Log in to TIM Plus and click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   

   Screenshotmacro
   Border false URL /download/attachments/4817069/avaya_bcm_2.png

3. In the Site Properties window, select Avaya BCM from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP address of your Avaya BCM.
6. In the Port field, enter 4000.
7. In the Username field, enter the username of the CDR user you configured in the BCM Unified Manager utility (above)
8. In the Password field, enter the password for the CDR user.
9. In the Connection script field, select Avaya BCM v3v4 from the drop-down list.
10. Click on the Save button to apply the settings.