TIM Professional stores its call logging data in a standard Microsoft Access database file , (calls.mdb), located in the
subfolder folder of the main installation program. Referencemacro Label calls
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To back up your call data , without removing the calls from the database, it is sufficient to make a copy of the calls.mdb file. Alternatively, you can back up your calls from the application's interface.main interface, as described below:
- Select File from the top-left menu bar and click on the
option, as shown below:Keywordmacro Label Save copy of call database as Screenshotmacro Border false Shadow false URL /download/attachments/7241892/backing_up_1.png - A new window will appear, allowing you to
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- choose the name of the file and the output location:
Screenshotmacro Border false Shadow false URL /download/attachments/7241892/backing_up_2.png - You will be asked whether you want to compress the database before saving the file. Compressing the database results in a slight speed degradation when the data is being imported back in the system; however, this is hardly noticeable with the specification of a modern PC.
Backing Up - Export
To back up your call data by removing the calls from the database, you can export any selected data to a file, which can be imported back in the system at a later stage, if required.
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This type of backup can also be performed automatically as well, for a predetermined period, using the Automatic Archive function, described in the next section. |
To
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backup your data
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using the
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main interface,
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follow the steps below:
- Select
from the top-left menu barReferencemacro Label File
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- and click on the Export Calls option, as shown below:
Screenshotmacro Border false Shadow false URL http://docs.tri-line.com:8090/download/attachments/7241892/backing_up_3.png - The following window will appear, asking you to select the date range of the calls you want to export:
Screenshotmacro Border false Shadow false URL /download/attachments/7241892/backing_up_4.png - Enter the
andReferencemacro Label start
dates in the respective boxes, then click on the button. If you want to export all calls from the database, select the All calls currently in database option.Referencemacro Label end
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The calls made and received during the period you selected will be deleted from the database after being savedexported. The calls can be imported back in the system at a later stage, if required. |