Alcatel 4200-4400e

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The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM PlusEnterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Alcatel 4200-4400e phone systemOnce NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
3. A new window will open
. In the General tab, select
4. , displaying the general properties of your PBX object. Select Alcatel 4400e from the Data format list and tick
the
5. the 

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   Label Keep a local backup of data

   box, as shown below:
   

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6. In Click on the Connection tab , and select No connection required from the Connection method list.
7. Click on the Save button to apply the settings.
   

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